•50% refund will be allowed if service request is cancelled before 48 hours of arrival/departure no refund within 24 hours of arrival/ departure

•In case change/cancellation due to third party action (airlines, train companies etc.) the cancellation charge will be 25% of the service charge. However, a written proof needs to be attached and to be accepted by CLS while processing such refund.

•No commission will be allowed by CLS for sub-agents of Nominated Agents

•Any amendment fee £ 10.00 to be added per passenger

• Late booking fee less than 48hrs notice £ 15.00 will be added per passenger

​•Refund/Amendment charge is commissionable in line with agency commission

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